The safety and security of the students, faculty, staff and visitors at UH Hilo is always a priority, and we should all be prepared to keep our campus safe.
This information is disseminated to assist you in your ability to respond to several types of emergencies. Please familiarize yourself with the procedures in this app. In the event you are faced with an emergency, it will serve as a quick reference for effective action. If there are any questions or comments regarding this app, please contact:
Campus Security Office
at 808-974-7911 or 7911.
For emergencies or if you need immediate assistance call:
Safety is a responsibility that we all share. Please review this app periodically, so you will be prepared to rapidly and effectively manage any emergencies.
Every emergency poses a unique and ever-changing combination of factors and challenges, so no guide can ever be complete. Be sure to have a plan.
This emergency app was created by the UH Hilo Campus Security Department. For more information, please visit https://hilo.hawaii.edu/emergency
WHEN TO REPORT AN INCIDENT, CRIME OR EMERGENCY
Campus Safety and Security begins with YOU; “If You See Something, Say Something.”
Remember to always be prepared: In greater emergencies that may impact the entire campus and/or community, first responders may not be able to reach you immediately. As a result, there are several simple steps that you can take to be prepared to handle emergencies on your own. In order to be prepared, you should:
Campus Security Authority:
According to federal law, specifically The Jeanne Clery Act in 1998, the UH Hilo Campus Security Department is required to report “statistics concerning the occurrence of certain criminal offenses reported to the local police agency or any official of the institution who has “significant responsibility for student and campus activities”. The definition of “Campus Security Authority”, according the federal law, is as follows: “A Campus Security Authority is an official of an institution who has significant responsibility for student and campus activities, including, but not limited to, student housing, student discipline, and campus judicial proceedings.” For example, an employee who oversees students, a student center, or student extra-curricular activities, has significant responsibility for student and campus activities. Similarly, directors of programs and faculty advisors to student groups also have significant responsibility for student and campus activities. A single teaching faculty member is unlikely to have significant responsibility for student and campus activities, except when serving as an advisor to a student group. Does your position at UH Hilo qualify you as a Campus Security Authority? If you are not sure, please inquire at the Campus Security Office in UCB 151.
If you are witnessing a crime in progress:
Police, Fire, Ambulance:
(on-campus): ext. 7911
Vice Chancellor of Administrative Affairs:
Vice Chancellor of Academic Affairs:
Vice Chancellor of Student Affairs:
Title IX Coordinator:
Environmental Health and Safety:
UH Hilo Student Medical Services:
UH Hilo Counseling Services:
UH Hilo Disability Services:
Suicide & Crisis Line:
YWCA Sexual Assault 24-hour Crisis Line:
Sex Abuse Treatment Center (hotline):
Child Protective Services:
Civil Defense Agency:
In the event of a medical emergency:
If there is fire or smoke in your area, follow these guidelines:
If you’re trapped in a room:
If you’re caught in smoke:
If you catch on fire:
Earthquakes occur without warning. They may occur once or have several aftershocks. They may cause buildings, soil, or other structures to be unstable. They may also cause tsunamis. In the event of an earthquake, follow these procedures.
If you are INDOORS:
If you are OUTDOORS:
If you are DRIVING:
Drop/Cover/Hold (see below).
DROP where you are, onto your hands and knees. This position protects you from being knocked down and allows you to stay low and crawl to shelter if nearby.
COVER your head and neck with one arm and hand.
HOLD ON until shaking stops.
After the Initial Shock
A HURRICANE is high winds, heavy rain, flooding, and high surf. The Hawai‘i State Civil Defense provides an early warning system using “Watches and Warnings” with statewide notification by sirens.
WATCH ISSUED: Storm expected within 48 hours. Get ready and follow the procedures listed below.
WARNING ISSUED: Storm expected within 24 hours. At this point, the sirens will sound. The following procedures should be followed:
A hurricane kit should allow you to survive on your own for 72 hours. Below are the recommended supplies every household should have to be prepared for a hurricane:
Follow instructions from Campus Security and local law enforcement.
Below is a reference list of items that should be done prior to leaving for a shelter or evacuating:
This checklist is designed to identify suggested tasks and assignment of responsibilities for preparing work areas:
Tsunamis are large ocean waves generated by major earthquakes beneath the ocean floor or major landslides into the ocean. Rising to several feet or higher, they can strike the coast with devastating force. Tsunamis can occur any time of year, day or night. The local telephone book has outlined all coastal areas that are subject to flooding in the event of a tsunami or tidal flood. UH Hilo’s Main Campus on Kawili Street is not in a flood zone.
UH Hilo units currently located in Tsunami Evacuation Zone:
Upon hearing the Civil Defense sirens and/or obtaining information that a tsunami warning has been issued, all beach/ocean related activities will immediately cease, and individuals will evacuate to higher grounds. No one shall return to lower grounds until after the “all clear” declaration is given by Civil Defense.
Note: Personnel may not be able to hear the Civil Defense sirens from certain locations of the campuses. Therefore, once UH Hilo Administrators have verified that a tsunami warning has been issued, a UH/Alert will be sent out to the UH community; please remember to sign-up for UH/Alert messages as soon as possible.
Top Tsunami Tips
Locally Initiated Tsunami
If You Feel a Strong Coastal Earthquake:
Staying Safe After a Tsunami
Being of volcanic origin with ongoing activity, the Island of Hawai‘i is vulnerable to volcanic eruptions and lava flows. The Hawai‘i Volcano Observatory (HVO) usually provides information about impending activity.
Civil Defense (CD) issues advance warning/evacuation notices to the public regarding volcanic activity but at times may not be able to do so due to the unpredictable nature of volcanoes.
Upon receiving a warning notice:
Hazardous material incidents of disaster magnitude would include run away experiments, major spills or release of radioactive material, or storage accidents involving massive quantities of toxic substances. Should such an accident endanger the employees and students of the University of Hawai‘i at Hilo, the following procedures will be followed:
Security personnel shall prevent entry into incident areas.
The Chancellor or designee will direct further action as required.
In the event of a major utility outage, the following steps are to be followed:
Immediately report utility failures during regular work hours (Monday-Friday 6:00 a.m. – 5:00 p.m.) to Auxiliary Services at 808-932-7009.
Immediately report utility failures after regular work hours, on weekends, and on holidays to Campus Security at 808-974-7911.
In the event of an explosion or the threat of an explosion – such as those caused by leaking gas, a faulty boiler or both within a campus/site building – the following will be accomplished:
Threat of Explosion
* Faculty should instruct students to react in the same manner on their own to this type of catastrophe in case it occurs when the faculty is temporarily not present.
If you become aware of an unattended or suspicious item, please take the following actions:
In the event you receive or overhear a bomb or other mass threat contact:
When a Bomb Threat Is Received
For more info, go to:
Questions to ask:
Evacuation of Building/Campus
Campus Security will report the information immediately to the Hawai‘i Police Department and Hawai‘i Fire Department. Campus Security shall follow the direction of the First Responders, Campus Crisis Management Team (CCMT), and Chancellor’s Office regarding whether to evacuate the building/campus, not to evacuate, and/or search on a limited basis. If a decision to evacuate the building/campus is made, the following actions will be taken:
Location of Suspicious Object
Re-occupancy of Building
All bomb threats must be treated as legitimate and must be immediately reported.
When a Bioterroristic Threat of Anthrax or Threat to use any other Biological Agent is received:
Handling of Suspicious Unopened Letter or Package Marked with Threatening Message such as “Anthrax”
From State of Hawai‘i Department of Health, Guidelines for Handling Anthrax Scares or Threats in Letters and Packages.
Envelope with Powder and Powder Spills Out onto Surface
From State of Hawai‘i Department of Health, Guidelines for Handling Anthrax Scares or Threats in Letters and Packages.
All Bioterroristic threats must be treated as legitimate and action must be taken immediately.
One of the highest current risks to individuals is the emergence of an influenza pandemic – the rapid worldwide spread of influenza caused by a novel or mutated coronavirus to which people would have no immunity, resulting in more serious illness than that caused by seasonal influenza. COVID-19 is such a pandemic.
During a pandemic, governmental and non-governmental agencies will issue advice on the full range of response policies that should be adopted to achieve the objectives below, based on their understanding of the nature of the pandemic virus and its likely impacts. The main objectives of the response to influenza pandemic (COVID-19) are to:
BASIC CORONAVIRUS SAFETY GUIDELINES
For more information and resources on COVID-19 and what to do during the pandemic, please consult the University of Hawaii COVID-19 guidelines and other relevant government agencies.
Note: Please refrain from feeding any feral animals on or off campus. This can also be a catalyst to many contagious and infectious diseases.
If you have been sexually assaulted:
More about what to do if You're Sexually Assaulted at http://satchawaii.com/get-help-what-to-do-overview.aspx including information about emergency contraception for females, medical care, and forensic examination.
UH Hilo Victim/Survivor Resources
The Title IX Office can provide assistance and interim measures for students whether or not they choose to report sexual assault, harassment, domestic/dating violence, or stalking.
People who experience sexual assault may experience:
If you or your friend has not experienced any of these, it does not mean there is something wrong with how you are healing from the assault. The feelings you experience are part of the healing process, and everyone experiences trauma and heals differently.
How to help a friend:
If you are seeking emergency medical services from a hospital, you should be aware that all Hawai‘i hospitals are required to provide information about and access to emergency contraception following a sexual assault, even if you choose not to undergo an acute forensic examination or choose not to report the sexual assault to law enforcement. If you decide to undergo an acute forensic examination, access to emergency contraception will be provided to you as part of that examination.
Medical Care and Evidence Collection
This service, called the acute forensic examination, is available to adults and minors, females and males. Sexual assault related examinations are done at UH Hilo Community Family Planning Clinic at the Campus Center as well as the Hilo Medical Center.
Medical care following a sexual assault is important even if you have no visible injuries. The acute forensic examination will:
To Preserve Evidence
It is best to not wash, bathe, douche, or brush your teeth (if oral activity took place). But even if you have cleaned up, you can and should still get a medical examination.
If you have not changed the clothing you were wearing at the time of the assault, keep these on as they can be collected at the time of the examination.
If possible, bring a change of clothing in a separate paper bag and bring everything to the hospital.
Do not clean or disturb the physical location where the assault occurred.
If you suspect that you were a victim of a rape drug, medical care for testing and collecting evidence as soon as possible is important. These drugs leave your system very quickly.
Although going to the hospital after a sexual assault may feel overwhelming, it is a safe place to get help. A nurse or staff member will stay with you the entire time.
Title IX is a federal law prohibiting discrimination on the basis of gender/sex at educational institutions that receive federal funding (20 U.S.C. 1681). Title IX was strengthened by the Violence Against Women Reauthorization Act (VAWA) in 2013. State laws and UH policy reinforce and add to UH Hilo’s obligations. Read the policy in full.
Prohibited conduct includes sex or gender-based discrimination, including discrimination based on sexual orientation, gender identity & expression, and nonconformity with sex stereotypes; sexual violence, including sexual assault; sexual harassment, dating and domestic violence, and stalking.
Cases reported to the Title IX Coordinator or any other responsible employee may be investigated. Investigations will be conducted promptly, thoroughly, and impartially by a trained investigator. Additionally, the University will take measures to ensure that the harassment/discrimination stops and is not repeated, and that its effects are remedied. If you have questions about the investigation process, please contact the Title IX Coordinator at 808-932-7641.
If you are a witness to or victim of Workplace Violence try to remain calm. Your actions may help calm a potentially violent situation, or they may escalate the problem.
If someone becomes agitated
Practice preventive measures
Immediate or Imminent Danger
If a reported or on-going incident of possible workplace violence, in the judgment of the first line supervisor, presents an immediate or imminent danger they will immediately take the following action:
If you hear shots fired on campus, or if you witness an armed person shooting people (active shooter), the following actions are recommended:
If a hostage has been taken or the perpetrator is armed, DO NOT attempt to:
Lockdown procedures are used in situations involving dangerous intruders, active shooters, or other incidents that may result in harm to persons on campus:
Shelter In Place is designed for those situations in which it is safer for employees to remain in the building than to evacuate. This is not the same as “Campus Lockdown” where the danger is specific to an intruder coming into your area to cause harm.
WHEN TO SHELTER IN PLACE:
The most important function in either of these types of emergency is that of security operations. All principal entrances to the campus must be manned to ensure free access for authorized personnel and to restrict access of unauthorized personnel.
With a civil disturbance, such as a “sit-in”, a decision by the Chancellor must be reached within a reasonable time whether to take police action or not.
Prior to taking such firm action, every possible attempt must be made to persuade the demonstrators to stop the disturbance voluntarily. Only as a last resort should arrests be contemplated since, once the municipal police are called on campus, the resulting actions are under their control and not under the control of University officials.
During a labor strike, all non-essential maintenance must be stopped, and only emergency maintenance service is to be provided. Possibly the most important maintenance item during a labor strike involving service workers will be the cleaning of rest rooms and trash removal. As many volunteers as possible should be recruited to handle rest room cleaning and an attempt should be made to contract trash removal to a commercial company.
When any emergency notification is received by the State of Hawai‘i, the State Warning Point will activate the outdoor sirens statewide. Warning advisories will also be transmitted via cellular telephones, AM/FM radio, and television.
Where is the best place to take refuge if there is a nuclear threat or radiation emergency?
Do not remain outside.
Do not remain in your car.
Run to the closest building and stay in the middle of that building.
GET INSIDE, STAY INSIDE, STAY TUNED.
What to do to prepare for an emergency
Whether the emergency is a natural or a manmade disaster, it is important to be prepared for hurricanes, fires, civil disasters, bomb threats, other natural disasters, and now, nuclear threats.
Shelter In Place
Know ahead of time multiple places you can go in case you are at home, at work, or even driving.
Have a Plan
Make certain you have family, workplace associates, and friends included in your plan. Know what to do, where to go, and be ready.
Drill for Your Plan
Practice your plan so your actions will be automatic, as you may not have time to call family and friends.
Keep an emergency supply kit on hand. The kit should include a minimum of 14 days worth of the following items:
Plan to meet the unique needs of your family, such as supplies for pets and seniors. For information on basic disaster supply kits go to:
Emergency Operations Plan
View the UH Hilo Emergency Operations Plan (EOP) for information on preparing for hurricanes, fires, civil disasters, bomb threats, and other natural and manmade disasters.